MCS Rental Software has launched its new mobile app called ‘Resource Mobile’, which is now available on iOS and Android.
The new system aloows engineers and drivers the ability to complete their tasks via the app, with instant feedback to hire controllers in the back office. The new app has been revamped giving MCS users better traceability of where resources are during the day.
“The new Resource Mobile app has instant benefits, just from the fact that it is now available on both iOS and Android devices, but the huge benefit comes from the additional visibility of resources on the road. When it comes to ad-hoc planning, having more in-depth visibility of the status of jobs is a game changer,” explained MCS Sales Director Nick Thomson.
The new app also includes a number of extra features helping to smooth the rental process, including customised checklists and the ability to send SMS text message alerts to customers to let them know when a driver or engineer is on their way.
“The feedback from our users is that they have managed to improve customer service, giving their customers clear and accurate updates on the status of engineers,” continues Nick.
The MCS Resource Mobile app is available to download on the App Store and Play Store right now. Meanwhgile, you can meet the MCS team on Stand I20 at the Executive Hire Show.
www.mcsrentalsoftware.com
