Hitachi Construction Machinery (Europe) has introduced a new fleet management system called' CONNECT', which is designed to empower its dealer network and customers by streamlining their operations.
CONNECT aims to transform fleet management in providing instant access to performance data on Hitachi machinery and other brands of equipment, with custom reporting tools focusing on key metrics, smart geofencing for precise productivity tracking, and convenient access from tablets and smartphones.
“We understand that our customers require smart and efficient solutions to stay ahead in this evolving industry and we will continue to focus on digitalisation and innovation to meet their needs,” explained Pooja Gupta, HCME product manager solution linkage.
Dealers and customers will be able to access CONNECT using an existing Hitachi Global e-Service account. CONNECT is also integrated with Hitachi’s ConSite service solution, so if an alert for an issue is triggered through ConSite, it will also be displayed on the CONNECT dashboard. This allows everyone in an organisation to track machines and respond to any issues, minimising unscheduled downtime.
CONNECT allows users to create sites at the project and location level, which can be customised according to customer objectives. The operation of machines at each site can be easily compared, ensuring optimal utilisation of equipment. Data such as idling, uptime, fuel consumption, CO2 emissions and system-generated alerts can also be shared.
“For customers wanting to improve efficiency, manage their entire fleet more effectively, or enhance the performance of their equipment, CONNECT is here to make it happen,” added Pooja. "Available in 24 languages, it is a user-friendly platform that can be tailored to the needs of our customers. We look forward to seeing the positive impact that this solution will bring across the European construction industry.”